"We will help you
do a better risk

Contact Us



AIA Central, 27th Floor,
Jl. Jend. Sudirman, Kav. 48A,
Jakarta 12930, Indonesia
Phone : +6221 8062 2000
Fax : +6221 8062 2027
(Monday – Friday, 8.00 am – 5.00 pm)

Claim Service

PT Asuransi Samsung Tugu (Company) is committed to always providing the best service for our customers. Company will provide convenient services in product purchasing or information, claims, and submission of complaints and suggestions. You may submit information online through form as provided on this page or may directly contact our call center for further information.

Please select type of your contact:
Company offers high quality insurance protection for all customers. You may choose product purchasing or information for purchase or further product information, or transaction procedures in details. We will immediately contact you to follow up on your request.
For convenience in submission claim you may choose and complete the claim form immediately after the occurrence of the incident so that we can contact you for further process in the claim settlement.
As part of Company’s effort to enhance and improve our service quality we listen to you. Choose complaint or suggestion form to express your dissatisfaction or criticism and feedback on our services. We highly appreciate your feedback.
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